Frequently Asked Questions about Mercy Health Center

Who is eligible for services at Mercy Health Center?

In order to be eligible for services, patients must be completely uninsured, at or below 150% of the Federal poverty level, and a resident in one of the following counties: Clarke, Barrow, Jackson, Madison, Oconee or Oglethorpe.


How do I schedule an appointment?

In order to schedule a new patient appointment, patients must call 706-425-4044 on Tuesdays from 4pm-5pm. Appointments are scheduled every Tuesday based on availability. Patients are seen by appointment only and no walk-ins are accepted.

Any person interested in scheduling a dental appointment must first become a medical patient by calling the appointment line on Tuesdays. Once you schedule your first medical visit you will be given information on how to schedule a dental appointment. Our dental services are limited to extractions, cleanings and fillings. We do not provide emergency dental care.


What documentation do I need to bring with me?

  • Picture Identification
  • Proof of income, such as paystubs or a notarized letter
  • Proof of residency, such as a letter with a recent date, name and address, or a lease agreement

Do I have to pay anything?

Services are provided free of charge, although every patient is given the opportunity to contribute to their care either through financial donations or volunteering.


I am a current patient. How do I make another appointment?

Mercy’s office hours are Monday-Friday, 8:30am-4:30pm. Clinic hours extend until 8pm T/W/Tr. If you are an existing patient, please call during office hours to schedule an appointment.


How can I get my test results?

Test results are given at your next appointment. For results that require attention before a next appointment, patients will be contacted by a staff member within two weeks of the test. Test results will not be given over the phone.


How do I refill my medicine?

To refill your medicine:
  • Call 706-425-9445. Please have the name of the medicine and dose on hand.
  • Refills can also be requested at medical visits.
  • Walk-in Refill hours are on Wednesdays from 8:30am-12:30pm

Where are you located?

700 Oglethorpe Avenue Suite C7
Athens, GA 30606

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How can I stay in touch with Mercy?

Follow us on Social Media!
On Facebook @mercyhealthcenter
On Instagram @mercy.health.center



Do not withhold good from those to whom it is due, when it is in your power to act. Do not say to your neighbor, "Come back tomorrow and I’ll give it to you"—when you already have it with you.
-- Proverbs 3:27-28